AI & Automation Generalist | Revenue Growth & Analytics

About Me

I transform complex sales and operational problems into practical solutions that deliver real business value.

With deep expertise in NLP and large language models, I've helped organizations cut through the AI hype to implement systems that actually work.

My approach combines technical insight with business acumen—I translate between engineering teams and stakeholders to ensure our tech initiatives solve the right problems.

As technology evolves rapidly, I stay ahead by learning constantly and sharing knowledge with others.

I'm currently focused on enrolling in an Artifical Intelligence MBA to expand my knowledge.

Portfolio Highlights

Excel
Power BI
Tableau
AI/LLMs
Power Automate
SQL
Python

Financial Models

Advanced financial analysis of large automotive distribution contracts

AI Model Training

RLHF training of large language models at Outlier.ai

Data Analysis and Visualization

Advanced Excel analytics and Power BI dashboards

Education

Bachelor of Business Administration

December 2016
Management Information Systems
Dalton State College, Dalton, Georgia, USA

Relevant Coursework

Principles of Management Information Systems

Explored business aspects of information systems, including networks, databases, and software development, emphasizing managerial decision-making and strategic advantage.

Management Application Programming I & II

Developed skills in business application programming, focusing on structured techniques, modularity, and object-oriented languages.

Database Management Systems

Studied database concepts, data modeling, design, development, and administration, with hands-on experience in database application development.

Systems Analysis & Design

Examined the process of developing business information systems, covering requirements analysis, systems modeling, and design techniques.

Enterprise Management Systems

Covered components supporting core business functions such as accounting, planning, sourcing, and inventory management, with practical experience using commercial-grade enterprise systems.

Project Management

Focused on organizing, planning, and controlling projects, addressing both behavioral and technical aspects, including leadership, teams, project selection, and resource allocation.

Work Experience

LLM Trainer (Contractor)

Nov 2024 - Present

Outlier.ai

  • Lead Spanish language model training initiatives using Reinforcement Learning from Human Feedback (RLHF), ensuring high-quality outputs and cultural relevance
  • Develop and refine training datasets to improve model performance across diverse use cases and linguistic contexts
  • Collaborate with AI engineering teams to optimize data pipelines and enhance model accuracy
  • Contribute to the development of evaluation metrics and quality assurance processes for multilingual AI systems

Senior Supply Chain Manager

Oct 2023 - Present

GBA Logistics

  • Spearheading the supply chain operations for one of the UK's largest logistics providers, managing a robust sales pipeline exceeding £78M annually
  • Designed and implemented an end-to-end RFQ management system utilizing Power Automate, resulting in 40% faster response times and improved bid accuracy
  • Leading a diverse international team of 6 professionals across Spain, Poland, and the United Kingdom, fostering cross-cultural collaboration and operational excellence
  • Developed comprehensive supply chain analytics dashboards using Power BI, enabling data-driven decision making and providing real-time visibility into key performance metrics
  • Streamlined vendor management processes, resulting in improved supplier relationships and more competitive pricing agreements
  • Implemented standardized operating procedures across regions, enhancing consistency and efficiency in supply chain operations

Earlier Positions

Carrier Manager - West & South EU

2017-2023
Coyote Logistics Europe
  • Led a team of 12 carrier representatives across European markets, achieving 125% of carrier growth targets
  • Implemented an automated tendering system, achieving a 60% automation rate across my regions
  • Developed and executed strategic carrier partnerships resulting in 20% cost savings on key lanes
  • Managed a portfolio of 200+ European carriers, ensuring service quality and performance standards

Tennis Professional

2013-2016
Riverside Yacht Club
  • Designed and delivered comprehensive tennis programs for 100+ members across all skill levels
  • Managed junior development programs, leading to 40% increase in youth participation
  • Organized and executed club tournaments and social events for 200+ participants every summer
  • Maintained excellent client relationships and achieved 95% lesson retention rate

Programmer (apprenticeship)

2011
Belsa Technologies Industrials S.L.
  • Developed and maintained industrial hardware solutions for manufacturing clients
  • Collaborated with engineering teams to implement PLC programming solutions
  • Contributed to the successful deployment of industrial PDAs and barcode scanners

Leadership Profile

Behavioral Assessment Results

Self
Collaborative Independent
Self-Concept
Reserved Sociable
Synthesis
Driving Steady

Strongest Behaviors

  • Driven to protect the company against risk by thoroughly leveraging their background and strictly following "the book."
  • Detail-oriented and accommodating; most comfortable working as part of a well-defined team for which they produce high-quality output and decisions.
  • Careful with rules; precise, "by the book", fast-paced, and literal in interpreting rules, schedules and results.
  • Detail-oriented and thorough; works to ensure things don't fall through the cracks, and follows up to ensure they're done properly and on time.
  • Driven to achieve operational efficiencies: thinks about what needs to be done and how it can be done as fast as possible while maintaining a high-quality outcome.
Strongest Behaviors Visual

Management Style

  • Proactive in bringing the team together to complete work by "the book," within accepted standards and policies, and on-time
  • An enthusiastic, outgoing team player; motivated to work with and through others to achieve the company's goals
  • Cautious when delegating; takes pride in the work and is anxious to do things right
  • Collaborative in approach; eager to gather input from others, whose viewpoints are valued
  • Keenly interested in the development of others; is an enthusiastic coach or trainer
  • Respectful of authority and considerate of others; focus is on the job at hand
Management Style Visual

Selling Style

  • Convivial and persuasive; will utilize effective and stimulating style to build solid, trusted relationships
  • Composed and thorough when representing products where they are a consummate expert
  • Warm and sincere with customers; eager to understand their needs and help them
  • Comfortable and confident with proven, well-known techniques
  • Generally liked and trusted by clients in repeated contact
Selling Style Visual

Management Strategies

  • Clear, specific description of the job, with duties, responsibilities, and organizational relationships clearly defined
  • Opportunities to learn everything that's needed to know about the job
  • The support and help of management, subject-matter experts, or trusted advisors when working
Management Strategies Visual
© 2024 Jose R. Ruda. All rights reserved.